Hasanaa
Terms & Conditions

Terms of Service

Governing your luxury shopping experience with HASANAA

01

Acceptance of Terms

By accessing, browsing, or placing an order through HASANAA, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms of Service, along with our associated Privacy Policy and Delivery & Return Policy.

If you do not agree with any provision contained in these terms, please discontinue use of our online store and services immediately.

02

Product Authenticity & Pricing

All products offered by HASANAA are guaranteed authentic and crafted under strict quality control. We strive to present colors, textures, and measurements as accurately as possible; however, slight variations may occur across different digital displays.

Prices are listed in Bangladeshi Taka (BDT) and are subject to change without prior notice. In the rare event of an inadvertent typographical or technical pricing error, HASANAA reserves the right to decline or cancel orders placed at the incorrect price before dispatch, with prompt notification to the client.

03

Orders & Cancellation

Placing an order constitutes an offer to purchase. An order is deemed confirmed once verified by our team and scheduled for dispatch. HASANAA reserves the right to limit quantities or refuse service where appropriate.

Order Cancellation: You may cancel your order at any time before the parcel is handed over to our courier partner. Once an order has been dispatched into courier transit, it cannot be canceled mid-journey; you will need to receive the parcel and follow our standard exchange guidelines.

04

Intellectual Property

All content published on this website—including brand name, logos, product imagery, visual designs, text, graphics, and interface elements—is the exclusive intellectual property of HASANAA and protected by applicable copyright and trademark laws.

Any reproduction, duplication, modification, distribution, or commercial exploitation without prior written consent from HASANAA is strictly prohibited.

05

Assistance & Resolution

We are dedicated to resolving client queries in an equitable and professional manner. For inquiries concerning these terms, questions regarding order status, or assistance with any aspect of your experience, please connect with our team:

Our contact email and phone are managed through Store Settings. Please refer to our footer for current assistance details.