Privacy Policy

At HASANAA, we hold our clients’ trust with the utmost respect. We are dedicated to safeguarding your personal data and ensuring complete transparency regarding how your information is collected, utilized, and protected across our website and shopping services.

This Privacy Policy outlines our standards and practices. By accessing our platform, registering an account, or placing an order, you acknowledge and accept the procedures described herein.

We collect personal information necessary to fulfill your orders and deliver an exceptional shopping experience. This includes:

• Contact & Identification Details: Name, delivery address, contact phone number, and email address provided during checkout or inquiries.
• Order & Transaction Details: Selected items, sizes, quantities, order preferences, and delivery notes.
• Technical & Browsing Data: Device attributes, browser specifications, and IP address collected automatically through standard cookies to ensure website reliability and responsiveness.

Your information is used strictly for operational and customer service purposes:

• Order Processing: Managing your purchases, preparing parcels, and coordinating delivery to your designated address.
• Logistics & Courier Coordination: Sharing recipient name, contact number, and destination address with our delivery partners (such as Pathao and Steadfast) to facilitate doorstep delivery and tracking updates.
• Customer Support: Responding to sizing inquiries, resolving exchange or delivery requests, and keeping you informed regarding your order status.
• Platform Security: Monitoring for fraudulent transactions and ensuring the security of our store infrastructure.

We implement comprehensive technical and organizational safeguards to protect your personal information against unauthorized access, alteration, disclosure, or loss.

Our store operates over secure encrypted protocols (SSL/TLS). We strictly do not sell, rent, or trade your personal information to third-party marketing companies or unauthorized external entities.

If you have questions regarding this Privacy Policy, wish to verify the information we hold, or have privacy-related concerns, please reach out to our concierge team: